Terms and Conditions
Last updated 7th January 2016.
Welcome to the Terms & Conditions (“Terms”) for Green Star Media Ltd (“The Company”, “Us). These Terms are between You (“The Customer”, “You”, “Your”), Green Star Media Ltd, and the trading names of suBSCription titles Soccer Coach Weekly, Elite Soccer, Rugby Coach Weekly, Peak Performance, Sports Injury Bulletin and Soccer Coach Smart Sessions. (“The SuBSCription Titles”) and/or its affiliates and they govern our respective rights and obligations. The Terms constitute the entire agreement between You and The Company related to Your membership of any of The SuBSCription Titles and purchases of manuals, books and DVDs (“Manuals, books and DVDs”) If you register for a membership You expressly accept that we start providing You this service within Your 14 day cancellation period, and You accept these terms, conditions, limitations and requirements. Please read these Terms carefully.
1. Terms of Delivery
Green Star Media Ltd members receive weekly or monthly delivery, by email link, editions of The SuBSCription Titles for their chosen suBSCription period. The Company is not responsible for non-delivery of The SuBSCription Titles due to circumstances beyond its control including blocking by internet service providers, emails moved to junk or spam folders, or changes to email addresses not notified to Us.
1.1 Purchases of Manuals, Books and DVDs are delivered by national and international postal services. PDF copies of Manuals and Books, and eBook versions are delivered by email with an electronic download link to a web page hosting the item. The Company is not responsible for non-delivery of PDF copies of Manuals and Books due to circumstances beyond its control including blocking by internet service providers, emails moved to junk or spam folders, or changes to email addresses not notified to Us.
No part of any Green Star Media Ltd publication may be reproduced in any form or by any means – graphic, electronic or mechanical, including photocopying, recording, taping or information or storage and retrieval systems – without the prior permission in writing of The Company.
3. Limitation of liability
While every effort has been made to ensure the accuracy and above all safety of the information and advice contained in Green Star Media Ltd publications, The Company makes no warranty or guarantee as to the completeness, accuracy or timeliness of the information, and is not responsible for any errors or omissions. In no event will The Company, its affiliates or suppliers be liable for direct, special, incidental, or consequential damages (including, without limitation, damages for personal injury or related claims) arising directly or indirectly from the use (or failure to use) the information.
4. Membership conditions
You must register as a member before receiving any of our SuBSCription Titles and provide card details. We reserve the right to accept or refuse membership at our discretion. Your membership contract with us will be completed once You receive email confirmation of Your SuBSCription Title membership. You may not transfer or assign Your membership.
5. Trial memberships
Green Star Media Ltd from time to time offers trial memberships at a reduced cost. Trial memberships are based on a 30-day trial period for our weekly publications and a 60-day trial period for our monthly publications. Day 1 of the trial period commences on the date of sign up. Trial memberships automatically convert to membership of the chosen SuBSCription Title for the period selected by the member at registration. Members who have taken a trial membership can choose during the trial period not to convert to membership by contacting Green Star Media Ltd using the email address email@example.com
5.1 AFTER YOUR TRIAL PERIOD HAS COMPLETED, YOUR CARD WILL BE AUTOMATICALLY CHARGED WITH THE FEE FOR THE SELECTED MEMBERSHIP TIME PERIOD (THREE, SIX OR TWELVE MONTHS) CHOSEN AT THE COMMENCEMENT OF THE TRIAL, UNLESS CANCELLED IN WRITING BEFORE CONVERSION. YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY CONVERT AND YOU AUTHORISE US (WITHOUT FURTHER NOTICE TO YOU) TO COLLECT THE THEN-APPLICABLE PERIODIC MEMBERSHIP FEE USING ANY PAYMENT CARD WE HAVE ON RECORD FOR YOU. YOU ALSO UNDERSTAND WE WILL NOT SEND A RECEIPT FOR THE TRANSACTION FEE UNLESS REQUESTED IN WRITING. NO REFUNDS OR PARTIAL REFUNDS ARE AVAILABLE.
6. Fees Renewal
The chosen three month, six month, or twelve month membership fee for each of The SuBSCription Titles is stated in the Help pages of the Green Star Media Ltd website www.greenstarmedia.net. This fee is non-refundable except as expressly set forth below.
6.1 AT THE END OF THE FIRST AND ANY FOLLOWING MEMBERSHIP TERM, YOUR MEMBERSHIP WILL RENEW AUTOMATICALLY FOR THE SAME TERM LENGTH, UNLESS YOU NOTIFY US BEFORE RENEWAL THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTOMATICALLY RENEW. (BY EMAILING US) YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AND YOU AUTHORISE US (WITHOUT FURTHER NOTICE TO YOU) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE USING ANY PAYMENT CARD WE HAVE ON RECORD FOR YOU. YOU ALSO UNDERSTAND WE WILL NOT SEND A RECEIPT FOR THE TRANSACTION FEE UNLESS REQUESTED IN WRITING. NO REFUNDS OR PARTIAL REFUNDS ARE AVAILABLE.
6.2 If all credit cards we have on file for You are declined for payment of Your membership fee, You have 30 days to provide us a new credit card or Your membership will be cancelled. If You provide us with a new card and are successfully charged within 30 days, Your new membership period will be based on the original renewal date and not the date of the successful charge.
6.3 If You have chosen to pay by Direct Debit, the following Guarantee applies. This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of Your Direct Debit Green Star Media Ltd will notify You 14 days in advance of Your account being debited or as otherwise agreed. If You request Green Star Media Ltd to collect a payment, confirmation of the amount and date will be given to You at the time of the request. If an error is made in the payment of Your Direct Debit by Green Star Media Ltd or Your bank or building society You are entitled to a full and immediate refund of the amount paid from Your bank or building society. If You receive a refund You are not entitled to, you must pay it back when Green Star Media Ltd asks you to. You can cancel a Direct Debit at any time by simply contacting Your bank or building society. Written confirmation may be required. Please also notify us by email.
6.4 If You have chosen to pay through a PayPal account in your name, you authorize PayPal to make payments to Us in line with the membership agreement stated on the website. To cancel this authorization please access your PayPal account or contact PayPal directly. If you fail to cancel your agreement with PayPal, and you are charged according to your instructions, Green Star Media are not held liable for any charges incurred, and no refunds or partial refunds will be given.
7. Non-trial Membership Right of Cancellation
If You paid Your membership fee as soon as You joined Green Star Media Ltd, You have a cooling off period of 14 days where you may cancel at any time. If You choose to cancel within the 14 days, we will refund Your full membership fee. Any memberships cancelled outside of the cooling off period, will not be eligible for a refund. This is not applicable to trial Memberships.
8. Cancellation of a One Off Purchase
A one off purchase consists of a PDF/Hard Copy manual, book or DVD. We offer a 14 day cooling off period from the date of purchase to receive a full refund on any HARD COPY book or DVD purchases. The refund will only be processed once the book or DVD has been shipped back to us in good working order. No refunds will be offered on any PDF or ‘BOTH’ purchases. This does not affect your statutory rights.
9. Changes to Terms & Conditions
We reserve the right to make changes to these Terms, the Green Star Media Ltd service, our Conditions of Use & Sale, our Privacy Notice or any aspect of the Green Star Media Ltd membership from time to time by posting revisions on the Green Star Media website.
9.1 YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
10. Termination by Us
We may terminate Your Green Star Media Ltd membership at our discretion without notice. If we do so, we will give You a pro-rated refund of Your membership fee. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse or is harmful to our interests or another user. Our failure to insist upon or enforce Your strict compliance with these Terms will not constitute a waiver of any of our rights.
Green Star Media Ltd will be responsible for any losses You suffer as a result of us breaching these Terms if the losses were reasonably foreseeable to both You and to us when You joined Green Star Media Ltd. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) nor will we be responsible for any other indirect or consequential loss that is not reasonably foreseeable to both You and us when You joined.
11.1 Green Star Media Ltd does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct. Subject to the proceeding sentence, our maximum liability to You will not exceed the last annual membership fee You paid.
12. Events Beyond our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect Your statutory rights.
13. Our Details
Green Star Media Ltd, Tannery Lane, Bramley, Guildford, Surrey GU5 0AB.
Company Registered Number: 3008779
VAT Number: 668 0317 27